Terms of Service

Please read these terms carefully before using our services

Lyvios Terms of Service

Last Updated: [April 8, 2025]

1. Introduction

Welcome to Lyvios. These Terms of Service ("Terms") govern your access to and use of Lyvios's website https://lyvios.com (the "Website") and the Lyvios platform, including Halo, Swift, Lumi, and Lyvios Core (collectively, the "Service"), operated by Lyvios, Inc. ("Lyvios," "we," "us," or "our").

2. Acceptance of Terms

By accessing or using the Website or Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. Services Description

Lyvios provides an integrated operational intelligence platform consisting of:

  • Lyvios Core: Our foundational platform that serves as an operational co-pilot, integrating data across operations
  • Halo: Asset tracking and management system
  • Swift: Logistics and delivery management solution
  • Lumi: Business intelligence and analytics platform

4. Account Registration and Security

4.1 Account Creation

To access the Service, you must register for a Lyvios account. You agree to:

  • Provide accurate and complete information
  • Maintain and update your information
  • Keep your login credentials secure

4.2 Account Security

You are responsible for:

  • All activities under your account
  • Maintaining password confidentiality
  • Notifying us immediately of any unauthorized access

5. Client Obligations

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service to violate any law or regulation
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access
  • Upload malicious code or content

5.2 Client Data

You retain all rights to your data uploaded to the Service. You grant Lyvios a license to host, process, and display your data solely to provide and improve the Service.

6. Intellectual Property

6.1 Lyvios IP

The Service, including all software, features, and content, is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written permission.

6.2 Feedback

If you provide feedback about the Service, you grant us the right to use that feedback without restriction.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you agree to our collection and use of information as described in the Privacy Policy.

8. Subscription and Payments

8.1 Fees

  • Fees are based on your subscription plan and usage
  • All fees are in US dollars
  • Payments are non-refundable unless otherwise specified

8.2 Changes to Fees

We may change our fees upon reasonable notice.

9. Term and Termination

9.1 Term

These Terms remain in effect until terminated by either party.

9.2 Termination

We may suspend or terminate your access to the Service:

  • For breach of these Terms
  • For extended period of non-use
  • If required by law

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that the Service will perform materially in accordance with our documentation under normal use.

10.2 Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY OTHER WARRANTIES. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYVIOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

12. Indemnification

You agree to indemnify and hold harmless Lyvios from any claims arising from your:

  • Breach of these Terms
  • Use of the Service
  • Violation of any rights of another party

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes and your continued use of the Service constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware. You consent to the personal jurisdiction of such courts and waive any objection to the exercise of jurisdiction by such courts.

15. Contact Information

For questions about these Terms, please contact us at:

Lyvios, Inc.
Nairobi, Kenya
Email: legal@lyvios.com
Phone: +1 (740) 272-5282